Payments and billing

Taking payment

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Tap Bill / Pay to open the payment sheet:

9.1 Methods

  • Cash, Card (Yoco), SnapScan, Zapper, EFT — plus Gift card and House acct as full-bill tenders, and Tap to Pay (the device itself as the card terminal) on devices where the Yoco SoftPOS integration is enabled.
  • Set your preferred method in Settings and the sheet preselects it, so the everyday charge is one tap.
  • Card (Yoco): by default the card is taken on the physical Yoco terminal and the POS records the leg. Switch Card capture to Pay by link in Settings and the POS instead creates a Yoco checkout link — the guest pays it on their own device, a waiting screen shows on the till, and the bill closes itself the moment Yoco confirms the payment (webhook). Cancel any time to fall back to another tender.
  • Cash: quick-tender chips (Exact, R200 … R5000), change calculation, and automatic ZAR 5c rounding on the cash portion only — a mixed card+cash bill charges the card exactly, and tips are never rounded.
  • Gift card: enter the card code (AG-…) — the balance is checked when you charge. House account: pick the account; the charge is refused if it would breach the credit limit. Both verify against the server, so they're online-only, don't prompt for a tip, and can't be used mid-split — clear the split first.

9.2 Tips

Preset chips on non-cash tenders — configure up to four percentages in Settings (default 10 / 12.5 / 15; "No tip" is always offered). Cash tips are handled outside the till. Card tips reconcile to the cent on the X/Z reports.

9.3 Split bills

Split evenly (2–6 ways), by seat, by item, or by amount ("we'll put R300 on the card, the rest in cash") — the Amount… chip takes any partial payment now and keeps the remainder due, as many times as it takes. Each portion is captured as its own payment leg with its own method and tip. Once the first portion is charged, the split choice locks until the bill is settled.

9.4 Settling and receipts

  • Fired + new items pay together: when a table has rounds already with the kitchen, the Pay button shows the whole ticket's amount, and the sheet re-syncs with the server first so items rung on another till can't slip off the bill.
  • Receipt: after payment you can Print (ESC/POS thermal — cash sales also kick the drawer) or start a New order. If WhatsApp is configured and the attached customer has opted in, they automatically receive a WhatsApp receipt with a secure web link (valid for 90 days).
  • Every sale is committed atomically on the device — a power cut mid-sale can never leave a half-recorded transaction — and queued for sync in the same instant. Receipt numbers are sequential per device per day (POS-20260719-…), so nothing is ever double-numbered.

9.5 Discounts, voids and comps (manager-controlled)

  • Order discount: percent presets or a fixed amount, with a reason code. VAT is recalculated on the discounted base.
  • Void a fired line: removes it from the bill with a reason; stock is not depleted.
  • Comp a line: guest gets it free (shows COMP at R0.00, VAT excluded); kitchen still makes it; appears in shrinkage reports.
  • Servers request; a manager PIN authorises the single action. All three are audit-logged and sync-safe offline.

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Still stuck? Mail support@aurapos.co.za or use the support page — include your venue name and what you were doing.