The Sale screen
The Sale screen adapts to the device: on tablets and desktops the cart is a side panel; on phones a docked bar at the bottom shows the running total and opens the cart as a sheet.
5.1 Finding and adding items
- Browse or search. Tap category pills, or use the search field (collapsible on phones) to find items by name, SKU, or barcode.
- Scan a barcode. A USB or Bluetooth scanner works anywhere the search field does: the scan lands in the field and the Enter the scanner sends adds the exact barcode/SKU match straight to the cart, then clears for the next scan. In shop mode repeated scans of the same item bump its quantity instead of adding duplicate lines.
- Product cards show at a glance: the price, a VAT badge (15% / 0% / EX), MOD if the item has options, a stock badge for counted items, and 86 if it's out of stock.
- Order type. Choose Dine-in, Takeaway, Delivery, Bar Tab, or QR — shown as chips above the grid.
- Modifiers. Items with options open a sheet with price deltas; required groups must be satisfied before Add; put allergy notes and special requests in the note field there too.
- 86 / wastage. Long-press a product to 86 it (mark out of stock — it vanishes from the terminal, QR menu, and Back Office everywhere) or to log wastage (spillage, dropped, expired, burned). Both need a connection.
5.2 The cart
- Cart lines (not yet sent). Tap the ⋮ overflow for a line note, tap the quantity number to type a value, use + / − to step, and ✕ to remove.
- Order note. Add a note for the whole order from the cart header (Note).
- Seats and courses. Use the seat chips (Shared / S1 / S2 / +, up to 12 seats) and tap a line's seat badge to move it. The ⟳ auto chip advances the active seat after each item — ring "round the table" without touching the chips. With no seats assigned the cart groups by course; once you assign seats it regroups by seat with per-seat subtotals.
- Course headers (Starters / Mains / Desserts / Drinks) each carry their own Send when more than one course is in the cart, so you can fire the starters and hold the mains.
- Attach a customer. Tap + Customer, search by name or phone, or quick-add a new customer on the spot. The chip in the cart header shows who's attached; their loyalty points accrue automatically (§15).
- Discount (manager-gated): percent presets 5/10/15/20 or a custom percent, or a fixed rand amount, with a reason (STAFF / MANAGER COMP / PROMO / OTHER). VAT is recalculated on the discounted base so your SARS returns stay correct.
5.3 Sent vs unsent items
Once lines are fired they move to the 🔥 Fired to kitchen section of the cart — read-only, with the totals split into "Fired to kitchen" and "This round".
Void vs Comp vs Remove. Before a line is sent you simply remove it (✕). After a line has been fired, changing it requires void (taken off the bill, with a reason — wrong order, guest changed mind, kitchen error) or comp (guest gets it free at R0.00, kitchen still makes it, shows in shrinkage reports) — both manager-gated. Voids and comps recorded while offline sync automatically once you're back online.
Send fires the whole cart; it needs a connection. The Pay button always shows the whole ticket's total — fired plus unsent — and stays available even when the cart is empty but fired items remain ("just bring the bill").
More in Selling and table service
- 6Table service and the Floor
- 7Reservations, waitlist and walk-ins
- 8Bar tabs
- 26Quotes and special orders
- 34Click and collect
- 35Should you build a storefront?
Still stuck? Mail support@aurapos.co.za or use the support page — include your venue name and what you were doing.