Table service and the Floor

The Floor tab shows your zones and live table status:

Every till subscribes to the server's realtime feed — another till's seat, move, or clear shows up within a second or two (with a background refresh every 15 seconds as the safety net).

6.1 Reading a table tile

Each tile shows the label, seats (and guests seated), status, and for occupied tables the elapsed time and running total. Extra signals:

• ×2, ×3… — more than one separate bill on the table.
• ▶ Starter / ✓ Main — live course status: what's with the kitchen, what's been completed.
• 📅 19:30 — a booking starts on this table within 90 minutes; don't seat a walk-in on it.
• Amber/red outline — the table has been seated over 45 / 90 minutes (slow-turn warning).

6.2 Seating and serving

• Seat: tap an available table → enter covers (presets 1–8, stepper up to 12) → the order opens bound to the table. (Settings can skip the covers prompt for counter-style venues.) If a booking is assigned to the table, the seat sheet shows Check in booking so the reservation is seated, not double-booked.
• Open order: tap an occupied table for the ticket sheet — Add items, Fire the next course, Move items or the whole sale, or Bill.
• Move items: in the ticket sheet, tap Move, tick the lines, and pick the destination table — for "we'll take dessert on the patio".
• Multiple bills on one table: long-press the table → + New sale on this table (a shared communal table, or a late joiner paying their own way). Tapping a table with stacked sales shows the list so you pick the right bill.
• Move a sale (drag): long-press an occupied table and drag its sale onto another table — dropping on a free table moves it; dropping on an occupied one keeps the bills separate or offers Merge bills. Open kitchen tickets automatically update to the new table so food lands at the right place.
• Transfer / merge: the long-press menu also transfers an order to a free table or merges two tables' orders into one — discounts, tips, covers, and lines all carry across. Merging can't be undone, so it always asks first.
• Bill: opens the payment sheet; settling clears the table.

6.3 Course firing modes

Set per terminal in Settings → Table service; applies to new orders:

Sequential auto-fired tickets are marked on the KDS, and their prep tickets print from the KDS device (no till is involved), so nothing prints twice.

6.4 Floor editing (arrange mode)

Managers on tablet/desktop tap Edit layout to enter arrange mode:

• Drag tables to match the real room — changes save automatically (and queue offline).
• + Table / tap a table to edit: label, seats, shape (round/square/rectangle), zone, Bookable online with min/max party, and Retire table.
• + Section adds a zone from the terminal; the section editor renames or removes it (only when empty).
• Auto-arrange lays a section's tables out on a tidy grid in one tap.
• Groups manages table groups — tables that push together for big parties, so a 16-top can be booked online against the group's combined covers.

A floor-plan photo uploaded per zone in the Back Office renders behind the tiles so the plan matches the real room at a glance.